Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify or contact a single person.
Here are some examples of the types of personal information may collect and how it may be used.
Personal Information We Collect
i) When you book a campsite, cabin, boat slip, or other lodging at an affiliated RV Park, Campground, Lodge or Marina, we may collect a variety of information, including your name, address, phone number, email address, RV type and credit card information.
ii) When requesting a quote or additional sales information, subscribing to our newsletter, entering a contest, or requesting technical help, we may collect your name, address, phone number and email address.
How We Use Your Personal Information
i) The information you provide is added to our customer file. We use personally identifiable Information to complete transactions. For instance, we use your information to process and secure your reservation with one of our affiliated RV Parks, Campgrounds, Lodges, Marinas or other affiliated travel suppliers that you have selected. Your personal information including credit card information will be forwarded to the affiliate to for their use in processing or confirming your reservation. Both and our affiliates may also contact you regarding the status of the reservation or to provide further information about the facility you’ve booked.
ii) Information we collect may be used to send you: email updates or newsletters related to our products and services, discounts, specials or upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by contacting us at firstname.lastname@example.org
iii) We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising.
iv) We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Crowsnest’s products, services, and customer communications.
v) If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
vi) Personally identifiable information will not be sold or otherwise transferred to unaffiliated third parties.
Collection and Use of Non-Personal Information
We also collect non-personal information – data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Cookies and Other Technologies
Crowsnest’s website, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behaviour, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information.
Such data collection may be compiled and analyzed on an aggregate basis, and we may share this aggregated data with our affiliates, agents and business partners. This aggregate information does not identify you personally. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
You may choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Normally this is found in the preferences section of your browser software. Check with your browser software provider to find out how to disable cookies. Please note that certain features of our websites will not be available once cookies are disabled.
Pixel tags enable us to send email messages, in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Third-Party Advertisers and Network Advertisers
Organizations That Help Protect the Security and Safety of our Users and our Sites
We will give out personal information as required by law, for example, to comply with a court order or subpoena; to enforce our Terms of Service, or site or game rules; or to protect the safety and security of users and our sites. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protection of Personal Information
We take precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
Online services such as BookYourSite.com use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. When making purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.
Access to Personal Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by requesting that we correct the data if it is inaccurate or delete the data if is not required to retain it by law or for legitimate business purposes. Make your request by email at email@example.com
We do not knowingly collect personal information from children under 13 years of age. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible.
If you have any further questions contact us at: firstname.lastname@example.org
Last updated: June 2016